SecOps
Notification Ingestion from ESET Protect: Notifications from ESET Protect are ingested automatically, reducing the need for manual monitoring and ensuring timely responses to potential threats. This automation minimizes human error and accelerates the incident response process.
Device Query Execution: Automated queries to user devices gather necessary information for incident analysis, eliminating the manual effort required to collect data. This speeds up the decision-making process and enhances the accuracy of the response.
Remediation Action Execution: Remediation actions are executed based on predefined criteria, ensuring consistent and effective incident response. This automation reduces the time and effort required for manual intervention, improving overall incident management efficiency.
ESET Protect: ESET Protect is the source of security notifications, providing alerts about potential threats. It triggers the automation workflow, ensuring incidents are promptly addressed without manual oversight. This flow uses Incident Management and Device Management in the ESET Protect suite.
ESET Incident Management: This system tracks and manages incidents throughout their lifecycle. It ensures that each incident is documented, monitored, and resolved efficiently, replacing manual tracking and follow-up processes.
ESET Device Management: Device Management handles automated queries to user devices, gathering necessary data for incident analysis. It streamlines the data collection process, reducing the time and effort required for manual data retrieval.
Slack: Slack is used for communication and alerting within the workflow. It sends notifications and updates to the relevant teams, facilitating quick responses and collaboration on incident resolution.
