SecOps
Flow Automation Highlights
URL Analysis with VirusTotal: VirusTotal automates URL analysis to identify potential threats. Manually performing this task involves individually checking each URL, which can be time-consuming and prone to human error. Automation ensures that every URL is swiftly and accurately analyzed for malicious content, enhancing threat detection and response times.
Creating Tickets in Freshservice: Creating tickets in Freshservice for detected malicious URLs is automated. Manually generating tickets involves several steps, including logging into the ticketing system, entering details, and assigning tasks, which can delay incident response. Automation streamlines this process, ensuring tickets are created immediately when a threat is identified, facilitating prompt incident management.
Adding Comments to Freshservice Tickets: Adding comments to Freshservice tickets when a malicious URL is found in an email is automated. Updating tickets with relevant information requires continuous monitoring and manual entry, which can lead to delays and inconsistencies. Automation ensures that comments are added promptly and accurately, providing up-to-date information for effective incident handling.
Orchestration Toolbox
VirusTotal: VirusTotal analyzes URLs for potential threats. It automates checking URLs against a vast database of known threats, providing swift and accurate analysis. This ensures that malicious URLs are identified quickly, enhancing the overall security posture.
Freshservice: Freshservice is used for incident management. It creates and updates tickets when threats are detected. It automates the creation of tickets for each identified malicious URL and updates them with relevant information. This ensures that the incident response team is immediately informed and can act promptly to mitigate any threats.
