IBM
IBM Cloud
ConnectConnectCase Management & ReferenceCase Management & Referencewith your entire stack through Mindflowwith your entire stack through Mindflow
Seamlessly integrate Case Management & Reference into your entire stack with Mindflow. By automating and orchestrating workflows, Mindflow accelerates the adoption and usage of Case Management & Reference, enhancing its interconnectivity with other tools in your stack. This integration improves utility, efficiency, and use cases for teams, ensuring streamlined operations and increased productivity. Mindflow is built for enterprise-grade security, compliance, and performance.
Seamlessly integrate Case Management & Reference into your entire stack with Mindflow. By automating and orchestrating workflows, Mindflow accelerates the adoption and usage of Case Management & Reference, enhancing its interconnectivity with other tools in your stack. This integration improves utility, efficiency, and use cases for teams, ensuring streamlined operations and increased productivity. Mindflow is built for enterprise-grade security, compliance, and performance.
12
Complete and up-to-date endpoint coverage by Mindflow.
Other services from this vendor:
Activity Tracker
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DNS Svcs
Enterprise Billing Units
Enterprise Management
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Event Notifications
Gateway Controller
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IAM Access Groups
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IBM Analytics Engine
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CD Toolchain
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Code Engine
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Data Engine
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Db2 Warehouse on Cloud (AWS only)
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DNS Svcs
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Enterprise Management
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Event Notifications
Gateway Controller
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IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Search
Global Tagging
IAM Access Groups
IAM Identity Services
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
IBM Cloud Logs
IBM Cloud Monitoring
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Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Search
Global Tagging
IAM Access Groups
IAM Identity Services
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
IBM Cloud Logs
IBM Cloud Monitoring
IBM Cloud Open Service Broker
IBM Cloud Pak for AIOps Change Risk
IBM Cloud Pak for AIOps Metric Service
IBM Cloud Pak for AIOps Probable Cause Service
IBM Cloud Pak for AIOps Runbook Automation
Other services from this portfolio:
Activity Tracker Version 2
App ID Authorization
App ID Management
Case Management & Reference
Catalog Management
CD Tekton Pipeline
CD Toolchain
Cloud Internet Services
Code Engine
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Tagging
IAM Access Groups
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
CD Tekton Pipeline
CD Toolchain
Cloud Internet Services
Code Engine
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Tagging
IAM Access Groups
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Tagging
IAM Access Groups
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
IBM Cloud Logs
IBM Cloud Monitoring
IBM Cloud Open Service Broker
IBM Cloud Pak for AIOps Change Risk
IBM Cloud Pak for AIOps Metric Service
Watson Data
Watson Assistant
VMware as a Service
Virtual Private Cloud Instance Metadata
Virtual Private Cloud
Usage Reports
Usage Metering
Unified Key Orchestrator for IBM Cloud Hyper Protect Crypto Services
Transit Gateway
The IBM Cloud Databases
Text to Speech
Speech to Text
Schematics Service
Resource Manager
Resource Controller
Power Cloud
Natural Language Understanding
Metrics Routing Version 3
Log Analysis
Language Translator
Kubernetes Service
IBM Quantum Qiskit Runtime
IBM Open Data for Industries
IBM Match 360
IBM Key Protect
IBM for DataStage
IBM Event Streams Schema Registry
IBM Event Streams Producer endpoint
IBM Event Streams Admin
IBM Db2 on Cloud
12
Complete and up-to-date endpoint coverage by Mindflow.
Other services from this vendor:
Activity Tracker
Activity Tracker Version 2
App ID Authorization
App ID Management
Catalog Management
CD Tekton Pipeline
CD Toolchain
Cloud Internet Services
Code Engine
Cognos Analytics
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Search
Global Tagging
IAM Access Groups
IAM Identity Services
IAM Policy Management
IBM Analytics Engine
CD Tekton Pipeline
CD Toolchain
Cloud Internet Services
Code Engine
Cognos Analytics
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Search
Global Tagging
IAM Access Groups
IAM Identity Services
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Search
Global Tagging
IAM Access Groups
IAM Identity Services
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
IBM Cloud Logs
IBM Cloud Monitoring
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Search
Global Tagging
IAM Access Groups
IAM Identity Services
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
IBM Cloud Logs
IBM Cloud Monitoring
IBM Cloud Open Service Broker
IBM Cloud Pak for AIOps Change Risk
IBM Cloud Pak for AIOps Metric Service
IBM Cloud Pak for AIOps Probable Cause Service
IBM Cloud Pak for AIOps Runbook Automation
Other services from this portfolio:
Activity Tracker Version 2
App ID Authorization
App ID Management
Case Management & Reference
Catalog Management
CD Tekton Pipeline
CD Toolchain
Cloud Internet Services
Code Engine
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Tagging
IAM Access Groups
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
CD Tekton Pipeline
CD Toolchain
Cloud Internet Services
Code Engine
Cognos Analytics Artifacts
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Tagging
IAM Access Groups
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
Context Based Restrictions
Data Engine
Db2 on Cloud Flex Scaling
Db2 Warehouse on Cloud
Db2 Warehouse on Cloud (AWS only)
Direct Link
DNS Svcs
Enterprise Billing Units
Enterprise Management
Enterprise Usage Reports
Event Notifications
Gateway Controller
Global Catalog
Global Tagging
IAM Access Groups
IAM Policy Management
IBM Analytics Engine
IBM Analytics Engine v2
IBM App Configuration
IBM Cloud App ID User Profiles
IBM Cloud Container Registry
IBM Cloud Discovery
IBM Cloud for VMware Shared
IBM Cloud for VMware Solutions
IBM Cloud Hyper Protect Crypto Services KMS
IBM Cloud Logs
IBM Cloud Monitoring
IBM Cloud Open Service Broker
IBM Cloud Pak for AIOps Change Risk
IBM Cloud Pak for AIOps Metric Service
Watson Data
Watson Assistant
VMware as a Service
Virtual Private Cloud Instance Metadata
Virtual Private Cloud
Usage Reports
Usage Metering
Unified Key Orchestrator for IBM Cloud Hyper Protect Crypto Services
Transit Gateway
The IBM Cloud Databases
Text to Speech
Speech to Text
Schematics Service
Resource Manager
Resource Controller
Power Cloud
Natural Language Understanding
Metrics Routing Version 3
Log Analysis
Language Translator
Kubernetes Service
IBM Quantum Qiskit Runtime
IBM Open Data for Industries
IBM Match 360
IBM Key Protect
IBM for DataStage
IBM Event Streams Schema Registry
IBM Event Streams Producer endpoint
IBM Event Streams Admin
IBM Db2 on Cloud
Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.
Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.
Mindflow provides native integrations:
Full coverage of all APIs
Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.
Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.
Case Management & Reference
Add case comment
Case Management & Reference
Add watchlist user
Case Management & Reference
Create case
Case Management & Reference
Download attachment
Case Management & Reference
Get case
Case Management & Reference
List case comments
Case Management & Reference
List cases
Case Management & Reference
Update case status
Case Management & Reference
Upload attachment
Case Management & Reference
Add case comment
Case Management & Reference
Add watchlist user
Case Management & Reference
Create case
Case Management & Reference
Download attachment
Case Management & Reference
Get case
Case Management & Reference
List case comments
Case Management & Reference
List cases
Case Management & Reference
Update case status
Case Management & Reference
Upload attachment
Case Management & Reference
Upload attachment
Case Management & Reference
Copy File
Case Management & Reference
Update case status
Case Management & Reference
Copy File
Case Management & Reference
List cases
Case Management & Reference
Copy File
Case Management & Reference
List case comments
Case Management & Reference
Copy File
Case Management & Reference
Get case
Case Management & Reference
Copy File
Case Management & Reference
Download attachment
Case Management & Reference
Copy File
Case Management & Reference
Create case
Case Management & Reference
Copy File
Case Management & Reference
Add watchlist user
Case Management & Reference
Copy File
Case Management & Reference
Add case comment
Case Management & Reference
Copy File
Case Management & Reference
Upload attachment
Case Management & Reference
Copy File
Case Management & Reference
Update case status
Case Management & Reference
Copy File
Case Management & Reference
List cases
Case Management & Reference
Copy File
Case Management & Reference
List case comments
Case Management & Reference
Copy File
Case Management & Reference
Get case
Case Management & Reference
Copy File
Case Management & Reference
Download attachment
Case Management & Reference
Copy File
Case Management & Reference
Create case
Case Management & Reference
Copy File
Case Management & Reference
Add watchlist user
Case Management & Reference
Copy File
Case Management & Reference
Add case comment
Case Management & Reference
Copy File
Automation Use Cases
Automation Use Cases
Discover how Mindflow can streamline your operations
Discover how Mindflow can streamline your operations
->
<-
→ Automating case management processes can significantly reduce manual errors and improve efficiency. By integrating this service, organizations can automate the routing of cases based on predefined criteria, ensuring that the right cases reach the right teams promptly. → Streamlining operational workflows is crucial for enhancing productivity. This service allows for the automation of repetitive tasks, such as data entry and updates, which frees up valuable time for employees to focus on higher-value activities, ultimately driving better business outcomes. → Enhancing customer service response times is vital in today's competitive landscape. By leveraging this service for automated case handling, businesses can ensure quicker resolution times, as the system can prioritize cases and provide real-time updates to customers, leading to improved satisfaction and loyalty.
→ Automating case management processes can significantly reduce manual errors and improve efficiency. By integrating this service, organizations can automate the routing of cases based on predefined criteria, ensuring that the right cases reach the right teams promptly. → Streamlining operational workflows is crucial for enhancing productivity. This service allows for the automation of repetitive tasks, such as data entry and updates, which frees up valuable time for employees to focus on higher-value activities, ultimately driving better business outcomes. → Enhancing customer service response times is vital in today's competitive landscape. By leveraging this service for automated case handling, businesses can ensure quicker resolution times, as the system can prioritize cases and provide real-time updates to customers, leading to improved satisfaction and loyalty.
More
More
IBM Cloud
IBM Cloud
products:
products:
Activity Tracker Version 2
Catalog Management
Cloud Internet Services
Context Based Restrictions
Db2 Warehouse on Cloud
DNS Svcs
Enterprise Usage Reports
Global Catalog
Load More
Autonomous agents are only as effective as their connectivity to data and actions.
Autonomous agents are only as effective as their connectivity to data and actions.
Our AI··Agents have complete access to both.
Our AI··Agents have complete access to both.
Introducing the Case Management & Reference agent, an autonomous expert designed to navigate the complexities of case management using the IBM Cloud service. This agent can seamlessly interact with case objects, performing expert-level actions such as retrieving specific case details for analysis and updating case statuses without manual configuration. For instance, it can extract detailed information from open cases and automatically assign them to appropriate resources within the system, optimizing the workflow. Additionally, the agent can consolidate case histories to generate comprehensive reports, ensuring that all relevant data is easily accessible for decision-making.
Introducing the Case Management & Reference agent, an autonomous expert designed to navigate the complexities of case management using the IBM Cloud service. This agent can seamlessly interact with case objects, performing expert-level actions such as retrieving specific case details for analysis and updating case statuses without manual configuration. For instance, it can extract detailed information from open cases and automatically assign them to appropriate resources within the system, optimizing the workflow. Additionally, the agent can consolidate case histories to generate comprehensive reports, ensuring that all relevant data is easily accessible for decision-making.
Case Management & Reference
GPT-5.2
Autonomous case management with intelligent decision-making
Case Management & Reference
GPT-5.2
Autonomous case management with intelligent decision-making
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