Introducing

AI··Agents

that reason and act across 4,000 integrations

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Freshworks

Connect
Connect
Freshdesk
Freshdesk
with your entire stack through Mindflow
with your entire stack through Mindflow

Seamlessly integrate Freshdesk into your entire stack with Mindflow to accelerate adoption and enhance usage across your organization. Mindflow strengthens the interconnection of Freshdesk with other tools in your stack through automation and workflow orchestration, improving its utility, efficiency, and use cases for teams. Mindflow is built for enterprise-grade security, compliance, and performance.

Seamlessly integrate Freshdesk into your entire stack with Mindflow to accelerate adoption and enhance usage across your organization. Mindflow strengthens the interconnection of Freshdesk with other tools in your stack through automation and workflow orchestration, improving its utility, efficiency, and use cases for teams. Mindflow is built for enterprise-grade security, compliance, and performance.

121

operation
s
available

Complete and up-to-date endpoint coverage by Mindflow.

Other services from this vendor:

121

operation
s
available

Complete and up-to-date endpoint coverage by Mindflow.

Other services from this vendor:

Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

Mindflow provides native integrations:

Full coverage of all APIs

Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

  • Freshdesk

    Create contact

  • Freshdesk

    Create ticket

  • Freshdesk

    Delete ticket

  • Freshdesk

    List agent availability

  • Freshdesk

    List companies

  • Freshdesk

    List contacts

  • Freshdesk

    List tickets

  • Freshdesk

    Reply to ticket

  • Freshdesk

    Update ticket

  • Freshdesk

    View ticket

  • Freshdesk

    Create contact

  • Freshdesk

    Create ticket

  • Freshdesk

    Delete ticket

  • Freshdesk

    List agent availability

  • Freshdesk

    List companies

  • Freshdesk

    List contacts

  • Freshdesk

    List tickets

  • Freshdesk

    Reply to ticket

  • Freshdesk

    Update ticket

  • Freshdesk

    View ticket

  • Freshdesk

    View ticket

    Freshdesk

    Copy File

  • Freshdesk

    Update ticket

    Freshdesk

    Copy File

  • Freshdesk

    Reply to ticket

    Freshdesk

    Copy File

  • Freshdesk

    List tickets

    Freshdesk

    Copy File

  • Freshdesk

    List contacts

    Freshdesk

    Copy File

  • Freshdesk

    List companies

    Freshdesk

    Copy File

  • Freshdesk

    List agent availability

    Freshdesk

    Copy File

  • Freshdesk

    Delete ticket

    Freshdesk

    Copy File

  • Freshdesk

    Create ticket

    Freshdesk

    Copy File

  • Freshdesk

    Create contact

    Freshdesk

    Copy File

  • Freshdesk

    View ticket

    Freshdesk

    Copy File

  • Freshdesk

    Update ticket

    Freshdesk

    Copy File

  • Freshdesk

    Reply to ticket

    Freshdesk

    Copy File

  • Freshdesk

    List tickets

    Freshdesk

    Copy File

  • Freshdesk

    List contacts

    Freshdesk

    Copy File

  • Freshdesk

    List companies

    Freshdesk

    Copy File

  • Freshdesk

    List agent availability

    Freshdesk

    Copy File

  • Freshdesk

    Delete ticket

    Freshdesk

    Copy File

  • Freshdesk

    Create ticket

    Freshdesk

    Copy File

  • Freshdesk

    Create contact

    Freshdesk

    Copy File

Automation Use Cases

Automation Use Cases

Discover how Mindflow can streamline your operations

Discover how Mindflow can streamline your operations

->

<-

→ Managing customer inquiries manually can be time-consuming and lead to delays in response times. Automation through Freshdesk enables seamless ticket management by categorizing and prioritizing inquiries automatically, ensuring that customers receive timely support.   → Repetitive tasks such as follow-up emails can overwhelm support teams, diverting attention from critical issues. By setting up automated workflows in Freshdesk, teams can trigger personalized follow-up emails based on specific customer interactions, enhancing engagement without manual effort.   → Tracking performance metrics manually can hinder data-driven decision-making. Freshdesk automation allows for real-time reporting and analytics on ticket resolution times and customer satisfaction scores, empowering businesses to optimize their support processes effectively.

→ Managing customer inquiries manually can be time-consuming and lead to delays in response times. Automation through Freshdesk enables seamless ticket management by categorizing and prioritizing inquiries automatically, ensuring that customers receive timely support.   → Repetitive tasks such as follow-up emails can overwhelm support teams, diverting attention from critical issues. By setting up automated workflows in Freshdesk, teams can trigger personalized follow-up emails based on specific customer interactions, enhancing engagement without manual effort.   → Tracking performance metrics manually can hinder data-driven decision-making. Freshdesk automation allows for real-time reporting and analytics on ticket resolution times and customer satisfaction scores, empowering businesses to optimize their support processes effectively.

More

More

Freshworks

Freshworks

products:

products:

Autonomous agents are only as effective as their connectivity to data and actions.

Autonomous agents are only as effective as their connectivity to data and actions.

Our AI··Agents have complete access to both.

Our AI··Agents have complete access to both.

Introducing the Freshdesk agent, your domain expert for managing customer support interactions. This agent can seamlessly access the Freshdesk API to retrieve ticket details, automatically merging related tickets for improved resolution. Additionally, it can analyze customer queries to suggest appropriate knowledge base articles, ensuring users receive precise information without manual input. By leveraging these operations, the Freshdesk agent enhances support workflows, allowing for faster and more accurate responses tailored to customer needs.

Introducing the Freshdesk agent, your domain expert for managing customer support interactions. This agent can seamlessly access the Freshdesk API to retrieve ticket details, automatically merging related tickets for improved resolution. Additionally, it can analyze customer queries to suggest appropriate knowledge base articles, ensuring users receive precise information without manual input. By leveraging these operations, the Freshdesk agent enhances support workflows, allowing for faster and more accurate responses tailored to customer needs.

Freshdesk

GPT-5.2

Autonomous agent for seamless Freshdesk operations

Freshdesk

GPT-5.2

Autonomous agent for seamless Freshdesk operations

Explore more services in our catalog of 4,000+ native integrations.

Automate processes with AI,
amplify Human strategic impact.

Automate processes with AI,
amplify Human strategic impact.