Introducing

AI··Agents

that reason and act across 4,000 integrations

×

Freshworks

Connect
Connect
Freshservice
Freshservice
with your entire stack through Mindflow
with your entire stack through Mindflow

Seamlessly integrate Freshservice into your entire stack with Mindflow to accelerate adoption and enhance usage across your organization. Mindflow strengthens the interconnection of Freshservice with other tools in your stack through automation and workflow orchestration, improving utility, efficiency, and use cases for your teams. Mindflow is built for enterprise-grade security, compliance, and performance.

Seamlessly integrate Freshservice into your entire stack with Mindflow to accelerate adoption and enhance usage across your organization. Mindflow strengthens the interconnection of Freshservice with other tools in your stack through automation and workflow orchestration, improving utility, efficiency, and use cases for your teams. Mindflow is built for enterprise-grade security, compliance, and performance.

60

operation
s
available

Complete and up-to-date endpoint coverage by Mindflow.

          60

          operation
          s
          available

          Complete and up-to-date endpoint coverage by Mindflow.

                  Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

                  Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

                  Mindflow provides native integrations:

                  Full coverage of all APIs

                  Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

                  Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

                  • Freshservice

                    Add Incident Comment

                  • Freshservice

                    Create Incident

                  • Freshservice

                    Create User

                  • Freshservice

                    Delete Incident

                  • Freshservice

                    List Agents

                  • Freshservice

                    List Incident Comments

                  • Freshservice

                    List Incidents

                  • Freshservice

                    List Users

                  • Freshservice

                    Update Incident

                  • Freshservice

                    Add Incident Comment

                  • Freshservice

                    Create Incident

                  • Freshservice

                    Create User

                  • Freshservice

                    Delete Incident

                  • Freshservice

                    List Agents

                  • Freshservice

                    List Incident Comments

                  • Freshservice

                    List Incidents

                  • Freshservice

                    List Users

                  • Freshservice

                    Update Incident

                  • Freshservice

                    Update Incident

                    Freshservice

                    Copy File

                  • Freshservice

                    List Users

                    Freshservice

                    Copy File

                  • Freshservice

                    List Incidents

                    Freshservice

                    Copy File

                  • Freshservice

                    List Incident Comments

                    Freshservice

                    Copy File

                  • Freshservice

                    List Agents

                    Freshservice

                    Copy File

                  • Freshservice

                    Delete Incident

                    Freshservice

                    Copy File

                  • Freshservice

                    Create User

                    Freshservice

                    Copy File

                  • Freshservice

                    Create Incident

                    Freshservice

                    Copy File

                  • Freshservice

                    Add Incident Comment

                    Freshservice

                    Copy File

                  • Freshservice

                    Update Incident

                    Freshservice

                    Copy File

                  • Freshservice

                    List Users

                    Freshservice

                    Copy File

                  • Freshservice

                    List Incidents

                    Freshservice

                    Copy File

                  • Freshservice

                    List Incident Comments

                    Freshservice

                    Copy File

                  • Freshservice

                    List Agents

                    Freshservice

                    Copy File

                  • Freshservice

                    Delete Incident

                    Freshservice

                    Copy File

                  • Freshservice

                    Create User

                    Freshservice

                    Copy File

                  • Freshservice

                    Create Incident

                    Freshservice

                    Copy File

                  • Freshservice

                    Add Incident Comment

                    Freshservice

                    Copy File

                  Automation Use Cases

                  Automation Use Cases

                  Discover how Mindflow can streamline your operations

                  Discover how Mindflow can streamline your operations

                  ->

                  <-

                  → Many teams struggle with managing ticketing processes efficiently, leading to delays and customer dissatisfaction. By automating ticket assignment and routing based on predefined rules, Freshservice can streamline support operations, ensuring that inquiries reach the right agents promptly. → Manual updates and reporting can consume valuable time that could be spent on strategic tasks. With Freshservice's automation capabilities, teams can schedule automated reports and notifications, providing stakeholders with real-time insights and freeing up resources for more critical work. → Keeping track of service level agreements (SLAs) can be complex, often resulting in missed targets. By leveraging Freshservice's automation features, organizations can set automatic reminders and escalations for SLA breaches, ensuring compliance and improving overall service quality.

                  → Many teams struggle with managing ticketing processes efficiently, leading to delays and customer dissatisfaction. By automating ticket assignment and routing based on predefined rules, Freshservice can streamline support operations, ensuring that inquiries reach the right agents promptly. → Manual updates and reporting can consume valuable time that could be spent on strategic tasks. With Freshservice's automation capabilities, teams can schedule automated reports and notifications, providing stakeholders with real-time insights and freeing up resources for more critical work. → Keeping track of service level agreements (SLAs) can be complex, often resulting in missed targets. By leveraging Freshservice's automation features, organizations can set automatic reminders and escalations for SLA breaches, ensuring compliance and improving overall service quality.

                  Autonomous agents are only as effective as their connectivity to data and actions.

                  Autonomous agents are only as effective as their connectivity to data and actions.

                  Our AI··Agents have complete access to both.

                  Our AI··Agents have complete access to both.

                  Introducing the Freshservice agent, your dedicated expert for navigating the Freshservice API seamlessly. This autonomous agent can create and manage service requests by accessing specific service objects like tickets, ensuring they are prioritized and assigned correctly. For instance, it can automatically escalate a ticket based on its urgency, adjusting the priority level without needing manual intervention. Additionally, the agent can retrieve detailed reports on service operations, analyzing performance metrics directly from the service's database, making it an invaluable resource for detailed insights and operational efficiency.

                  Introducing the Freshservice agent, your dedicated expert for navigating the Freshservice API seamlessly. This autonomous agent can create and manage service requests by accessing specific service objects like tickets, ensuring they are prioritized and assigned correctly. For instance, it can automatically escalate a ticket based on its urgency, adjusting the priority level without needing manual intervention. Additionally, the agent can retrieve detailed reports on service operations, analyzing performance metrics directly from the service's database, making it an invaluable resource for detailed insights and operational efficiency.

                  Freshservice

                  GPT-5.2

                  Autonomous agent for efficient Freshservice operation management

                  Freshservice

                  GPT-5.2

                  Autonomous agent for efficient Freshservice operation management

                  Automate processes with AI,
                  amplify Human strategic impact.

                  Automate processes with AI,
                  amplify Human strategic impact.