SecOps

Respond to a CrowdStrike detection in ServiceNow

Respond to a CrowdStrike detection in ServiceNow

Create and update ServiceNow tickets to automate the response to CrowdStrike detections. Integrate CrowdStrike, ServiceNow, and VirusTotal to enhance incident management and accelerate threat containment, ensuring a streamlined and efficient security workflow.

Automate Incident Response


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Create and update ServiceNow tickets to automate the response to CrowdStrike detections. Integrate CrowdStrike, ServiceNow, and VirusTotal to enhance incident management and accelerate threat containment, ensuring a streamlined and efficient security workflow.

Automate Incident Response

Flow Automation Highlights

Detection Retrieval from CrowdStrike: Mindflow automates the retrieval of detections from CrowdStrike, replacing the manual process of logging into the platform and extracting data. This automation ensures real-time detection data is always available, reducing the risk of delayed threat identification and response.

Ticket Creation in ServiceNow: Mindflow automatically creates incident tickets in ServiceNow based on the detections retrieved from CrowdStrike. This eliminates the need for manual ticket entry, ensuring that all detections are logged promptly and accurately, leading to quicker incident tracking and resolution.

Threat Analysis with VirusTotal: Mindflow integrates with VirusTotal to automate detection data analysis, such as searching for hash values. This task, typically done manually, is now executed swiftly and efficiently, providing rapid insights into potential threats and their severity.

Ticket Updates in ServiceNow: Mindflow continuously updates incident tickets in ServiceNow with new information from CrowdStrike and VirusTotal. This ongoing synchronization ensures that incident records are always up-to-date, reducing the administrative burden on security teams and improving incident management efficiency.

Device Containment Execution: Mindflow automates the containment of compromised devices identified in CrowdStrike detections. Instead of manually isolating devices, Mindflow executes this task immediately, reducing the exposure window and preventing the threat's further spread.

These automated tasks collectively enhance the security posture by ensuring swift, accurate, and consistent handling of security incidents. Compared to manual execution, automation significantly reduces the time and effort required for each task, minimizes human error, and ensures a seamless and integrated incident response workflow.

Orchestration Toolbox

CrowdStrike: In this use case, CrowdStrike is the primary security tool for detecting potential threats and intrusions. Mindflow retrieves detection data from CrowdStrike, ensuring that all security incidents are captured in real time and passed on for further analysis and action.

ServiceNow: ServiceNow is used to manage and track security incidents. Mindflow automates creating and updating incident tickets in ServiceNow based on the data retrieved from CrowdStrike. This ensures that all detected threats are correctly logged, tracked, and managed within a centralized IT service management platform.

VirusTotal: VirusTotal plays a crucial role in analyzing the CrowdStrike detection data. Mindflow integrates with VirusTotal to search for hash values and other relevant threat indicators automatically. This automated analysis helps quickly identify the nature and severity of the threats, providing valuable insights for the security team to act upon.

Why

Automate Incident Response

?

Opportunity cost

Manual Incident Management

Delayed Threat Containment

Inconsistent Security Protocols

Impact of automation

Faster Incident Response

Consistent Threat Mitigation

Streamlined Workflow Integration

Let's talk!

Why

Automate Incident Response

?

Opportunity cost

Manual Incident Management

Delayed Threat Containment

Inconsistent Security Protocols

Impact of automation

Faster Incident Response

Consistent Threat Mitigation

Streamlined Workflow Integration

Let's talk!

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